This document explains the terms and policies that apply when you use our website, contact us, or engage with our services. Please read it carefully.
Use of This Website
This website provides information about Code Tech Agency and the digital services we offer, including website development, software development, mobile applications, e-commerce, integrations, automation, and related technical services.
By using this website, you agree to use it lawfully and in a manner that does not interfere with its availability, security, or functionality.
Enquiries & Quotations
Information submitted through our website may be used to evaluate a potential project and prepare a quotation, proposal, or recommendation.
A project enquiry, discussion, estimate, or quotation does not automatically create a binding service agreement unless confirmed through an accepted proposal, statement of work, contract, or other agreed arrangement.
Project Scope
The scope of each project will normally be defined through a proposal, quotation, statement of work, specification, or other written project document.
Requests outside the agreed project scope may require additional time, cost, or a separate quotation.
Payments & Deposits
Payment terms may vary depending on the project and may include an upfront deposit, milestone payments, recurring fees, or final payment before release.
Specific payment requirements will be communicated in the relevant quotation, proposal, invoice, or project agreement.
Work may be paused where agreed payments remain outstanding.
Project Timelines
Project timelines are estimates unless specifically agreed otherwise. Delivery dates may depend on timely client feedback, access credentials, content, approvals, third-party services, and other project dependencies.
Significant changes to requirements may affect the original timeline.
Client Responsibilities
Clients are responsible for providing information, content, feedback, approvals, credentials, access, and other resources reasonably required to complete the project.
Clients are also responsible for ensuring that materials supplied to us can lawfully be used for the intended project.
Intellectual Property
Ownership of project-specific deliverables will be determined by the applicable project agreement.
Third-party libraries, software, platforms, fonts, plugins, templates, APIs, and other licensed materials remain subject to their respective licence terms.
Reusable development methods, internal tools, general code patterns, and pre-existing intellectual property may remain the property of their original owner unless otherwise agreed.
Third-Party Platforms & Services
Projects may depend on third-party platforms such as hosting providers, domain registrars, payment gateways, CRM systems, cloud services, APIs, app stores, plugins, or software providers.
We cannot guarantee the continued availability, pricing, functionality, or policies of third-party services that we do not control.
Support & Maintenance
Ongoing support, maintenance, updates, monitoring, hosting, or feature development are not automatically included unless stated in the applicable project agreement.
Additional support arrangements may be offered separately.
Limitations
We aim to deliver reliable digital solutions, but software and third-party systems may occasionally experience errors, interruptions, compatibility issues, or unexpected behaviour.
Any specific warranties, service commitments, or liability terms applicable to a client project should be defined in the relevant service agreement.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, website, or business operations.
Updated terms will be published on this page with the latest revision date.
Contact
If you have questions regarding these terms, please contact us through the contact page on this website.